All updates
Abandoned checkout emails, now on by default
Tanqory now sends one marketing email about 10 hours after a checkout is left, with the cart and a recovery link, and no discount. It goes only to shoppers who agreed to marketing and skips checkouts that became orders.
What you can do now
- On by default New stores get it at setup, and existing stores get it only if they have no abandoned checkout automation; one you turned off stays off.
- Recovery links stay current The link removes items no longer on your online store, updates prices to today's, recalculates totals and clears an old shipping rate.
- Sends on record Each recovery send is recorded with its result, and you can filter checkouts by recovery status, destination country or date, then archive them in bulk.
More Marketing updates
- New customer email templates for payments and returnsCustomer notifications gain default templates for double opt-in, payment, invoice, return and email change messages, with Thai, Arabic and German versions. Settings > Notifications > Customer notifications
- Answer LINE chats from a social inbox in your adminConnect your LINE Official Account, read buyer chats in one inbox, auto-reply with a product link when a buyer names a product, and reply with a checkout link. Marketing > Social inbox
- AI writes campaign subject lines and email copyGet three subject line options with matching inbox snippets, or have AI write or rewrite a text block in the tone and length you set, then pick what fits. Marketing > Email campaigns > select a campaign
Put every update to work in your store
Every update on this page is in the product now. Start a store and use them from your first day.