Store automation
Automate the work that repeats
Hide sold-out products, flag risky orders, tag your best customers and send the follow-ups, all on their own. Build a workflow from blocks, start from a template, or describe it in one sentence and Tanqory AI builds it for you to check.
How a workflow is made
Say what should happen. Check it. Turn it on.
Every workflow is a trigger, an optional check and the actions that follow. Watch one built from a sentence at an example coffee roaster, then tested on a sample product before it runs for real.
Describe it in your own words
Type what you want in a sentence. Tanqory AI picks the trigger, the check and the actions from the blocks the store really has, then fills in their settings.
Kettle & Crate Coffee Example store selling roasted coffee, Melbourne
What to automate
The jobs that eat a week, done as they happen
Triggers cover orders, draft orders, customers, products, collections, inventory, carts, checkouts, fulfillment, returns, schedules and other workflows. Actions write to the store or send a message. A few of the workflows stores set up first:
Inventory
Hide a product the moment it sells out, publish it again when stock is back, and warn the buyer when a best seller runs low.
Fraud and risk
When an order is scored high risk, tag it for review and alert the person who checks it, or cancel it, so nobody reads every order.
Loyalty and VIPs
Tag customers by total spent or number of orders, add them to a segment and send a thank-you code they can use on the next order.
Fulfillment and returns
Send tracking when a parcel ships, a care note when it lands, and acknowledge a return request while the team gets an alert.
Carts and win back
Remind a shopper who left a cart or a product page, and bring back customers who have not ordered in a while.
Team alerts
Post big orders to Slack, notify staff, call your own systems with a webhook, and hear about it when another workflow fails.
Templates
Ready-made workflows, one click from running
More than 20 templates cover the work most stores automate first: welcome series, abandoned carts, review requests, replenishment reminders, returns, win back, VIP tags, low stock, fraud triage and a watchdog that tells you when an automation fails. Open one, adjust the wording and the timing, test it and turn it on.
Every template is a normal workflow you can edit block by block
Messages respect each customer's email and SMS consent
The same customer is not messaged twice for the same event
Schedules
Workflows that run on your clock
Not every job waits for an event. Run a workflow once at a set time, or every day, week or month, in your store's time zone. Send the Monday stock report, close a weekend sale on Sunday night, or press Run now when you want it this minute.
Once, daily, weekly or monthly, in your time zone
Wait steps pause a run for hours or days, then carry on
Loop over every item in an order or every product in a list
Always on
Working while you are not
Workflows run on the store's own job queue, every hour of every day. While you make the product, they keep the store honest: no sold-out page left live, no risky order shipped unread, no thank-you forgotten.
- Low stock: Merino socks, 4 left
- Reorder email sent to the supplier
- Tag added: Reorder sent
- 39 triggers
- Moments that start work on their own: an order paid, stock running low, a parcel delivered, a cart left behind.
- 45 actions
- Jobs done without a person: tag an order, hide a sold-out product, send the email, SMS or Slack message.
- 21 ready templates
- Low stock, risky orders, review requests and win-back offers, ready to turn on and edit.
- Schedules run in any time zone you pick
- Every run is logged with its history
- A failed step is retried up to 3 times
Counts are the triggers, actions and ready-made templates in the Tanqory workflow builder. The store, the run and the photo are examples.
AI native
Hand the setup to your assistant
The Tanqory assistant in your admin knows every workflow you have. Ask it what to automate and it finds the template that fits, sets it up, test-runs it and shows you the result. Ask why last night's email did not send and it reads the run history for you. The hours a team spends wiring and checking rules go back to selling.
Builds a workflow from a sentence, using only blocks your store has
Test-runs it and reads run history and failures back to you
Changes nothing until you confirm
Which razors sold out last month, and can we stop that happening without anyone noticing?
Three products hit zero stock last month. A low-stock alert to your buyer would have caught each one.
Automation questions
Straight answers on what a workflow can do, what it costs and how it stays safe.
Talk to us about the workflows your team runs today and how they move to Tanqory.
Talk to salesRead the help centerWhat is store automation?
A workflow that runs by itself when something happens in your store, or at a time you set. Each one is a trigger (an order is paid, stock runs low), an optional check (the total is over $250) and the actions that follow (tag the customer, send an email, hide a product).
Do I need an app or a developer?
No. Automation is built into the Tanqory admin on your plan. You build from blocks, start from a template or describe what you want in a sentence. Developers can still call their own systems with a webhook or HTTP request step.
What can trigger a workflow?
39 triggers across orders (created, paid, fulfilled, cancelled, refunded, risk scored, tagged), draft orders, customers, products, collections, inventory (changed, low, out of stock, back in stock), abandoned carts and product views, checkouts, fulfillment and tracking events, returns, schedules, a Run now button and the failure of another workflow.
What can a workflow do?
45 actions: tag or untag customers, orders, draft orders and products; update notes and custom fields; publish, unpublish or move products between collections; adjust inventory; create or switch off discount codes; cancel, archive, mark paid or capture an order; create or update fulfillments; subscribe customers or add them to a segment; send email, SMS, push and Slack messages; notify staff; and call a webhook.
Can AI build a workflow for me?
Yes. Describe it in a sentence and Tanqory AI picks the trigger, checks and actions from the blocks your store really has and fills their settings. The workflow is saved switched off, so you review it, test it on a sample and turn it on yourself.
How do I know a workflow did the right thing?
Test any workflow on a sample order, product or customer before it goes live and see what each step would do. Once it is on, every run is logged with its steps and result. A failed run tries again, up to 3 attempts, and a watchdog template can email or message you when one still fails.
Will customers get messages they did not agree to?
No. Marketing email and SMS steps check each customer's consent before they send, SMS respects quiet hours, and the same customer is not messaged twice for the same event.
Talk to us about the workflows your team runs today and how they move to Tanqory.
Talk to salesRead the help centerLet the store run the routine
Open a store, turn on your first workflow from a template, and get back to the work only you can do.
- Automation built into your plan
- 0% transaction fee with the payment provider you connect
- Templates, schedules and test runs included
3 days free before your first charge.
