A subscription is an ongoing commitment. Revenue depends on how well changes are handled over time. Tanqory treats subscriptions as living operational entities that evolve with your customers.
Part of Tanqory Commerce Core
Designed for how customers actually subscribe — not idealized pricing tables.
Monthly, quarterly, annual billing cycles with predictable revenue. Plans stay stable until customers change them.
Variable charges based on actual consumption — metering and per-cycle cost calculation are on the roadmap.
Subscription models that match your business, not someone else's template
Subscriptions move through clearly defined states. Each transition affects billing, fulfillment, and access deterministically.
Deterministic behavior. Auditability. Operational clarity.
Subscription running. Charges processed on schedule. Fulfillment or access granted. Customer relationship maintained.
Billing suspended temporarily. Access controlled based on pause rules. Resume triggers billing restart without losing history.
Subscription ended. Billing stopped. Access revoked. Historical data preserved. Can be reactivated if needed.
Charge declined. Retry logic engaged across staggered attempts. Recovery path clear.
Customers and support teams adjust active subscriptions through clear, auditable paths.
Built so changes stay consistent and revenue history stays correct.
Customers can pause, resume, or cancel an active subscription. Support can do the same on their behalf. Both paths maintain data consistency.
→ Self-service and support both work
Mid-cycle plan changes with automatic proration are on the roadmap.
→ Planned
Recurring revenue depends on successful recurring charges. System manages payment lifecycle, not just one-time transactions.
Subscriptions trigger charges automatically on billing dates, based on the plan price. Recurring charges are processed via Stripe today; additional providers are planned.
→ Automated revenue collection
When charges fail, retry logic engages. Attempts spread over days with increasing intervals.
→ Revenue protected from temporary failures
Revenue protection. Reduced churn from failed payments. Clear linkage to Payments and Orders systems.
Subscriptions drive more than charges. They schedule recurring fulfillment and let customers control their cadence.
Subscriptions trigger recurring orders for physical goods. Monthly boxes, quarterly supplies, scheduled deliveries. Orders created automatically, fulfilled through normal order workflow.
Customers can pause subscriptions temporarily, skip individual cycles, or resume when ready. Billing and fulfillment adjust automatically.
Move the next billing date on an active subscription while keeping revenue history accurate.
Consistency. Customer trust. Reduced support overhead.
Subscriptions that survive real customer behavior
All subscription changes recorded with timestamps, old values, new values, who made the change, why. Revenue reporting stays accurate retroactively.
Every payment attempt, pause, resume, and cancellation logged. Finance can trace every dollar. Support can see the full customer journey.
Changing a subscription today doesn't change past invoices or reports. Historical data stays frozen. New changes create new records.
Subscriptions can only move through valid state transitions. Invalid changes rejected before data corruption occurs.
Subscription events drive operational workflows automatically. Revenue lifecycle becomes operational intelligence.
Subscription activated, upgraded, paused, canceled—each event can trigger custom workflows
New subscription created → Send welcome email → Create onboarding task
Alert finance when high-value subscriptions cancel. Notify customer success when usage drops. Inform fulfillment of schedule changes.
Premium subscription canceled → Alert retention team
Payment failing → Trigger win-back campaign. Subscription downgraded → Offer targeted upgrade incentive.
Payment failed 3 times → Create support ticket + pause further attempts
Subscription state changes feed revenue forecasts, churn analysis, expansion metrics. Real-time operational data becomes financial intelligence.
Track MRR changes, churn rate, expansion revenue automatically
Subscriptions managed in Admin. Lifecycle actions exposed via API.
Ops teams view all subscriptions, handle changes, process refunds, manage exceptions through Admin interface.
Create subscriptions, pause, resume, cancel, update addresses, and manage payment methods—all programmatically.
Admin control with API access. Revenue integrity maintained.
Subscription operations built for recurring revenue businesses
Monthly boxes, replenishment subscriptions, membership programs. Revenue depends on retention and smooth plan changes.
Software, digital services, content platforms sold through commerce infrastructure. Billing, access control, and upgrades tightly integrated.
Recurring memberships with benefits, access levels, renewal cycles. State management and grace periods critical.
Annual contracts, quarterly billing, usage-based pricing, custom terms. Complex billing cycles handled systematically.