Orders are promises. Fulfillment is how those promises are kept. Tanqory treats fulfillment as a controlled execution layer—connecting orders, inventory, locations, carriers, and customer experience into one operational workflow.
The system determines which location fulfills which order based on inventory availability, distance, and your business rules. Routing adapts to partial stock and real-world constraints.
The right item, from the right place, at the right time.
Define routing logic: nearest location, specific warehouse priority, or custom rules.
→ Control how orders are routed without manual assignment
System checks real-time stock levels at each location before routing. Prevents routing to locations without inventory.
→ No routing errors due to stock unavailability
Route to nearest location with available stock. Reduces shipping time and cost automatically.
→ Faster delivery, lower shipping costs
When preferred location lacks full inventory, system suggests split shipments or alternative locations.
→ Fulfill orders even with partial stock
Routing that works with reality, not just availability
Manage fulfillment across locations. Vendor drop-shipping workflows and in-store pickup are on our roadmap.
Primary fulfillment hubs with full inventory visibility
Ship from store (in-store pickup on our roadmap)
Small urban hubs for fast local delivery
Planned: third-party vendors fulfill directly
Each location has its own inventory, fulfillment capacity, and operational hours. Orders routed accordingly.
→ No manual coordination between locations
Track inventory reserved for fulfillment but not yet shipped. Visibility into fulfillment pipeline.
→ Real-time understanding of fulfillment load
Items reserved for orders not yet fulfilled are tracked separately from available stock.
→ Reduces overselling during fulfillment
Multi-location operations without chaos
Real catalogs and stock scenarios don't always allow full order fulfillment from one location. The system is designed for this.
Designed for real catalog and stock scenarios, not assuming perfect inventory
When order cannot be fulfilled from single location, system identifies optimal split strategy.
→ No manual decision-making for splits
Ship what's available now. Fulfill remaining items when stock arrives. Customer informed at each step.
→ Deliver quickly without waiting for full stock
Each shipment has its own tracking number, carrier, and delivery timeline. All visible under one order.
→ Customer sees complete picture
Optionally charge customer when each shipment leaves warehouse, not upfront for entire order.
→ Align payments with actual delivery
Partial success is still success
Configure carriers, generate labels, calculate rates, and manage packaging—all from Admin. Execution-focused, not a logo wall.
Connect DHL Express and Easyship in Admin — Easyship adds FedEx, UPS, and many local carriers. Set default carriers per location or route.
Generate shipping labels directly from fulfillment workflow. Print or send to fulfillment team.
Real-time shipping rate calculation based on package weight, dimensions, and destination.
Pre-configure default box sizes and weights per SKU. System calculates accurate shipping rates automatically.
Carrier operations integrated into fulfillment workflow, not bolted on
Execution, not integration theater
Fulfillment status updates order state automatically. Customers receive tracking information and delivery notifications without manual intervention.
Order routed to location. Picking instructions generated. Customer notified that order is being prepared.
Shipping label created. Tracking number assigned. Ready for pickup or drop-off.
Package handed to carrier. Tracking information sent to customer. Order state updated.
Carrier updates tracked. Customer can view delivery progress. Estimated delivery date provided.
Package delivered successfully. Order marked complete. Customer can initiate return if needed.
Customers have visibility into delivery status. No need to contact support for tracking.
Clear communication at every stage builds customer confidence.
Customers know what to expect and when to expect it.
Visibility creates trust, trust reduces friction
Designed for when things go wrong—not if. Failed shipments, address corrections, carrier issues, manual intervention—all handled with full audit trail.
Resilience is not optional—it's operational
Scenario
Carrier API fails or address validation fails
Solution
Fulfillment paused. Order moved to exception queue. Team notified to review address or select alternative carrier.
→ Catch problems before shipping
Scenario
Customer provides incomplete or incorrect address
Solution
System flags address issue before label generation. Customer contacted for correction. Fulfillment resumes once verified.
→ Prevent delivery failures
Scenario
Carrier doesn't pick up package or misses scheduled pickup
Solution
Fulfillment team can manually mark package for next pickup or drop off at carrier location. Customer notified of delay.
→ Recover from carrier operational issues
Scenario
Item marked available in system but not found in warehouse
Solution
Fulfillment paused. System suggests alternative location or backorder workflow. Operations team decides next step.
→ Handle real-world stock mismatches
Scenario
Operations team needs to pause fulfillment for review or priority reordering
Solution
Manual hold applied with reason note. Full audit log of who held and why. Resume when ready.
→ Operational control when needed
Built for recovery, not just execution
Fulfillment events power downstream workflows automatically. Inventory updates, customer notifications, analytics, and third-party integrations triggered by fulfillment state changes.
When item shipped, inventory decremented automatically. Multi-location stock levels updated in real-time.
Item fulfilled → Inventory reduced at fulfillment location
Fulfillment state changes trigger emails and SMS automatically. Tracking updates sent without manual work.
Package shipped → Customer receives tracking email
Fulfillment metrics updated in real-time. Dashboards show fulfillment speed, shipping costs, carrier performance.
Daily fulfillment complete → Update operational dashboards
Webhooks notify ERP, accounting, and warehouse management systems of fulfillment events.
Order shipped → Send event to accounting system
Fulfillment drives operations, not the other way around
Operational, outcome-focused, non-technical
Fulfillment is managed in Admin. Every fulfillment action is available via API. Extend fulfillment logic without losing consistency or control.
Operations teams manage fulfillment from Admin. View orders, generate labels, handle exceptions, track shipments.
Every Admin action available via API. Create fulfillments, generate labels, update tracking, manage exceptions programmatically.
Subscribe to fulfillment events via webhooks. Integrate with warehouse management, shipping, and customer service systems.
Build custom fulfillment workflows on top of core engine. Custom logic runs within operational guardrails.
Extensibility without losing operational consistency
Fulfillment built for teams managing real logistics, real constraints, and real scale
Ship from warehouses and stores, with unified fulfillment across channels. In-store pickup on our roadmap.
Multi-location fulfillment. Carrier management. Exception handling at scale.
Multi-carrier operations. International shipping. Complex routing logic.
Multi-location fulfillment and split shipments today. Vendor and drop-shipping workflows on our roadmap.