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Research topic

Checkout and conversion

How checkout speed, attribution and the system as a whole shape whether a shopper buys.

Each paper states its method, puts its evidence in captioned tables and ends with its limitations.

Papers

  1. Design paper11 references

    Conversion as a system outcome: a design for behavioural optimisation under constraints

    We propose treating conversion as an outcome of the whole commerce system and describe a design that optimises it under fairness and latency limits.

  2. Design paper12 references

    Cross-channel attribution with learned credit models, calibrated by experiments

    We describe an attribution design that combines Shapley, graph and sequence credit models and calibrates them against randomised experiments.

  3. Design paper13 references

    Latency, perceived performance and checkout: a design argued from response-time research

    We describe a checkout latency design built on published response-time research, with a worked latency budget and a slowdown experiment to test it.